Politique de remboursement
Our products are guaranteed against manufacturing defects. You are advised to inspect them upon receipt. You have 30 days following receipt to return any products that, in your opinion, were damaged in transit or have manufacturing defects.
Except for exceptional cases involving an administrative error on our part, no refunds will be given.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Any return of merchandise will be inspected by us. Bags with defects in manufactures will be repaired or replaced with equivalent bags. Please contact us before returning to firstname.lastname@example.org.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.