FAQ

Yes, you can find a list of our retailers to find the one nearest you right here. 

You can email us at info@danslesac.co and sign up for inventory return alerts by clicking the "Email me when available" button under the product listing. 

Canada: 5 to 7 business days.
United States: 1 to 2 business weeks.
Europe: 3 to 4 business weeks.

We are sorry for the wait! Sometimes we receive a higher number of orders. Write to us at info@danslesac.co

Absolutely! Visit this page and fill out the form. A member of our team will contact you shortly.

Our cotton is grown and woven in the United States. We made this choice in order to reduce its ecological impact on transportation and for its superior quality. Water treatment regulations are also stricter in the U.S. than in Asia. *China, India and the United States are the world's largest cotton producers. Canada does not have the climate for growing cotton.

We use different natural fibers for our products, you will find the material and the certification under the product sheet. If it is not listed, it is a fiber that is not certified. Our net bags, small bags, special edition bread bags and cotton and hemp linens are certified organic. We are working hard to expand our product line with organic fabrics.

All Dans le sac products are made in Quebec. We are however a reseller of products that are made elsewhere. You can find the origin of each product in the description on the product sheet.

Yes, it is entirely possible that your bag will lose 10-15% of its height. Cotton is a natural fiber that normally shrinks in the wash. The bag has been designed larger than necessary to allow for this shrinkage. It is important to wash it in cold water and not to put it in the dryer in order to avoid a greater loss of space. Avoiding washing your products too often will extend its life.

We recommend washing the bags in cold water and drying them flat. Refer to the Tips for Use section for all the tips.

You can rub the stain with our super stain remover soap and machine wash it afterwards. If the stain persists, soak in water with sodium percarbonate. We invite you to read our blog on wash here

Preferably, do not slice the bread before placing it in the bag. When bread is sliced, the surface area in contact with the air is increased, so the bread dries more quickly. Homemade or bakery breads can be kept for about 3 days and baguettes for 2 days. Close the bag as tightly as possible. You can freeze the bread directly in the bag, but be sure to seal the bag tightly!

Three days, but it all depends on the type of bread you eat as well as the environment in which the bag is placed. You can refer to the Tips for Use section of the website for more details. For baguettes, bakers recommend consuming it within 24 hours of baking, but if you store it in its baguette bag, you can keep it for up to 48 hours.

To close the bag, simply roll the top to make it as airtight as possible. Then loop the ribbon around it and tie it.

To make a basket, turn the top of the bag outward 2 to 3 times.