CANADA

Quebec & Ontario

Orders go out on every business day. Expected delays are 3 to 7 business days; any further delay is the shipping company’s responsibility. Please contact them directly with your tracking number for any stolen or lost package as well as for any unusual delays.

Standard 3-7 business day delivery is $10 CAD, and a tracking number will be sent via email depending on the order.

Shipping is free on orders over $139 before taxes!

Other Canada:

(Alberta, B-C, Prince Edward is., Manitoba, N-B, N-S, Saskatchewan)

Standard 3-7 business day delivery $15 CAD

Shipping is free on orders over $139 before taxes!

Remote regions in Canada*:

(Nunavut, Newfoundland and Labrador, Northwest Territories, Yukon)

Standard delivery 10-20 business days

$30 CAD for orders under $100 before taxes

$15 CAD for orders over $100 before taxes

USA

Standard 5-10 business day delivery $15 CAD

Free Shipping on orders over $195 CAD

*Any fees related to customs are at the buyer’s expense.

Europe

Standard 6-10 business day delivery is $38 CAD

20 - 60 business days, $32 CAD

Any fees related to customs are at the buyer’s expense.

**Orders go out on every business day. If ever you see an error in your shipping address or would like to request a change of delivery, please contact us at info@danslesac.co with the subject line “Delivery” in the 12 hours following your purchase, allowing us to make the necessary changes before it is shipped.

After this delay, we are not responsible for packages sent to the wrong address.
We are not responsible for stolen or lost packages. If ever this happens, contact the shipping agency for any complaints.

Returns of merchandise

Our products are guaranteed against manufacturing defects for a limited time. We suggest inspecting them upon receipt. You have 30 days from receipt to return any product that you believe was damaged in transit or is subject to a manufacturing defect. Please contact us at info@danslesac.co for instructions.

You have 30 days from the date of receipt of your order confirmation to return your product. The product must be unused and must have its tags attached. Return shipping costs are your responsibility and will be calculated based on your address. Please contact us at info@danslesac.co for any inquiries.

All the items in sale are FINAL SALE, no return or refund