CANADA

Quebec & Ontario

Orders go out on every business day. Expected delays are 3 to 7 business days; any further delay is the shipping company’s responsibility. Please contact them directly with your tracking number for any stolen or lost package as well as for any unusual delays.

Standard 3-7 business day delivery is $10 CAD, and a tracking number will be sent via email depending on the order.

Shipping is free on all Canadian orders over 100$ (before taxes) no code needed!

Other Canada:

Standard 3-7 business day delivery $15 CAD

Shipping is free on all Canadian orders over 100$ (before taxes) no code needed!

USA

Standard 5-7 business day delivery $15 CAD

Free Shipping on orders over $150 CAD

*Any fees related to customs are at the buyer’s expense.

Europe

Standard 10-20 business day delivery is approximately $36 CAD (variable)

Any fees related to customs are at the buyer’s expense.

**Orders go out on every business day. If ever you see an error in your shipping address or would like to request a change of delivery, please contact us at info@danslesac.co with the subject line “Delivery” in the 12 hours following your purchase, allowing us to make the necessary changes before it is shipped.

After this delay, we are not responsible for packages sent to the wrong address.
We are not responsible for stolen or lost packages. If ever this happens, contact the shipping agency for any complaints.

Returns of merchandise

Our products are guaranteed against manufacturing defects. You are advised to inspect them upon receipt. You have 30 days following receipt to return any products that, in your opinion, were damaged in transit or have manufacturing defects.

Except for exceptional cases involving an administrative error on our part, no refunds will be given.*

*Please contact us at info@danslesac.co for all requests.

All the items in sale are FINAL SALE, no return 

How to return merchandise

following an administrative error or a manufacturing defect.

Any return of merchandise will be inspected by us. Bags with defects in manufactures will be repaired or replaced with equivalent bags. Please contact us before returning to info@danslesac.co*