Shipping and returns

Shipping

CANADA


Québec & Ontario
Orders go out on every business day. Expected delays are 4 to 5 business days; any further delay is the shipping company’s responsibility. Please contact them directly with your tracking number for any stolen or lost package as well as for any unusual delays.

Standard 4-5 business day delivery is 8$ CAD, and a tracking number will be sent via email depending on the order.


Canada-wide delivery:
Standard 4-5 business day delivery 12$ CAD


*Shipping is free on all Canada-USA wide orders over 75$ (before taxes), use promo code FREESHIPPING when completing the order. (Only one promo code per client per purchase)

USA
Standard shipping is 10 business days 15$ CAD, and a tracking number will be sent via email.

Any fees related to customs are at the buyer’s expense.

Europe

You will be able to select your shipping method when checking out. We offer the tracked packet or xpresspost service, which both provide a tracking number. The fees will be calculated depending on the weight of your order.

Any fees related to customs are at the buyer’s expense.

**Orders go out on every business day. If ever you see an error in your shipping address or would like to request a change of delivery, please contact us at info@danslesac.co with the subject line “Delivery” in the 12 hours following your purchase, allowing us to make the necessary changes before it is shipped.

After this delay, we are not responsible for packages sent to the wrong address.
We are not responsible for stolen or lost packages. If ever this happens, contact the shipping agency for any complaints.


Returns of merchandise

Our products are guaranteed against manufacturing defects. You are advised to inspect them upon receipt. You have 30 days following receipt to return any products that, in your opinion, were damaged in transit or have manufacturing defects.

Except for exceptional cases involving an administrative error on our part, no refunds will be given.

How to return merchandise

Any return of merchandise will be inspected by us. Bags with defects in manufactures will be repaired or replaced with equivalent bags. Please contact us before returning to laurie@danslesac.co.

Net Orders Checkout

Item Price Qty Total
Subtotal $0.00
Shipping
Total

Shipping Address

Shipping Methods